FAQs

Most frequent questions and answers

Website invitations are invitations whose output will be in the form of links to be distributed to guests, while animated invitations are in the form of videos that have been animated so that the output is in the form of mp4 videos to be distributed

Choose any available template in our services pages, or request special custom order if you need some specific theme or style. Send us a message via Whatsapp

Regular turnaround time for available themes is 1 days or less.

Turnaround time for special custom order depends on the complexity of the brief and waiting list order, usually it takes 3-5 days.

If it’s a website invitation, we’ll send the finished link via Whatsapp, but if it’s an animated invitation, we can adjust it whether it’s sent directly via Whatsapp, email, or other media drives for best video quality.

We will start working on your design once we received the information and payment.

 

Only 3x revision for template package or 4x revision for custom package is included in your order, so please review everything carefully.

 

If you have additional revisions after your free round, you will have to pay extra charges for an additional round of revisions.

Yes, of course you can, but there will be additional costs and you are required to include the text brief so that the editor only needs to copy and paste without having to write from scratch

Yes, of course you can, but copyright responsibility will be left to the client, not the editor or service provider, we provide an alternative with our default music that we have

Yes, of course you can, we can extend or speed up the video invitation duration for FREE

Yes, of course you can, there will be an additional fee for adding each new page/information

For now, yes, we only provide RSVP via Whatsapp, other alternatives can be discussed and we are still developing them

Yes, of course, but only for website invitations and later it will be checked whether it is a simple link or we have to add a new section, if there are additional sections on the website, there will be an additional fee

For custom domains, of course you can, like (yourname.com) there will be a different price for each special package, but we can’t do that to remove the copyright footer

We can list what extras you need and if they are still available to us, then we will calculate the price and give special discounts for additional purchases and packages.

 

For example,

you need Instagram filters, monogram logos, different versions of animated videos, and others, then we will check availability and calculate afterwards

 

 

We accept payments via PayPal (international) or Online bank transfer (local).

We only accept cancellation if there’s no payment made

All Website Invitations are sent with “Copyright by Metta Invitation” at the end footer of each website. It cannot be deleted.

 

As well as all animated invitations will be copyright owned by Metta Invitation, so we have the right to share the results as a portfolio, we will only share the portfolio after the date of that day has passed.

 

By placing an order, you agree to all of the above terms and conditions.

 

Colors may vary from screen to screen.
Every screen has a different ability to display colors and this can affect the preview.

Still not getting the answer you want? Feel free to contact us on this Whatsapp